Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Growwmance website (growwmance.com) and any marketing, advertising, content, strategy, video production, website development, or SEO services ("Services") provided by Growwmance ("we", "us", "our"). By using our Site or engaging our Services, you agree to be bound by these Terms.

2. Our Services

Growwmance offers performance marketing, content and creative services, business strategy, video production and editing, website development, and search engine optimisation. The specific scope, deliverables, timelines, and fees for any engagement will be set out in a proposal, quotation, invoice, or agreement shared with the client separately, which forms part of these Terms once accepted.

3. Engagement & Payment Terms

• Payment terms (advance, milestone, or monthly retainer) will be agreed with each client individually and confirmed in writing before work begins.
• Ad spend budgets are separate from our service fees, are set and controlled by the client, and are billed directly by the advertising platform (e.g. Meta, Google) unless otherwise agreed.
• Invoices are due on the date specified on the invoice. Late payment may result in a pause of active services until outstanding amounts are settled.
• Any taxes applicable under Indian law (e.g. GST) will be added to fees where applicable.

4. Client Responsibilities

To deliver our Services effectively, we rely on clients to:

• Provide timely access to relevant accounts (ad accounts, analytics, website/CMS, domain, hosting) as needed;
• Provide accurate business information, brand assets, and approvals within agreed timelines;
• Review and approve creatives, copy, and campaigns in a timely manner;
• Ensure any products, services, offers, or claims we are asked to promote comply with applicable law and platform advertising policies.

5. Advertising Accounts & Third-Party Platforms

Where we manage campaigns on platforms such as Meta or Google, those platforms' own terms of service and advertising policies apply. We are not responsible for account suspensions, disapprovals, algorithm changes, or outages caused by the third-party platform.

6. No Guarantee of Results

Marketing outcomes are influenced by many factors outside our control, including market conditions, platform algorithm changes, competition, the client's offer, pricing, and sales process. While we work to optimise campaigns and pursue the goals agreed with each client, we do not guarantee specific results, revenue, lead volume, rankings, or return on ad spend.

7. Intellectual Property

Unless otherwise agreed in writing, ownership of final approved deliverables (e.g. creatives, website, copy) created specifically for a client transfers to the client upon full payment. Growwmance retains ownership of its own pre-existing tools, templates, frameworks, and know-how used to deliver the Services, and may showcase completed work in its portfolio and marketing materials unless the client requests otherwise in writing.

8. Confidentiality

Both parties agree to keep confidential any non-public business, financial, or strategic information shared during the engagement, and to use it only for the purpose of delivering or receiving the Services.

9. Termination

Either party may terminate an engagement in accordance with the notice period agreed in the applicable proposal or agreement. Fees for work completed and ad spend already committed up to the termination date remain payable. Upon termination, we will hand back access to accounts and assets owned by the client within a reasonable timeframe.

10. Limitation of Liability

To the maximum extent permitted by law, Growwmance's total liability arising out of or relating to the Services shall not exceed the fees paid by the client for the specific service giving rise to the claim in the preceding three months. We are not liable for indirect, incidental, or consequential damages, including loss of profits or business opportunity.

11. Website Use

You agree not to misuse the Site, including attempting unauthorised access, disrupting its operation, or copying its content, design, or copy for commercial use without permission. All content on the Site, including copy, design, and the Growwmance name and logo, is the property of Growwmance unless otherwise noted.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our Services will be subject to the exclusive jurisdiction of the courts at [insert city/state].

13. Changes to These Terms

We may revise these Terms from time to time. Continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

Questions about these Terms can be sent to contactus@growwmance.com.