Legal

Privacy Policy

Last updated: 18 July 2026
This policy is a general template covering the personal data Growwmance handles as a digital marketing agency. Before publishing, add your registered business name, entity type, and registered address wherever indicated, and have it reviewed by a legal professional to confirm it fits your exact business operations and any jurisdictions you serve.

1. Introduction

Growwmance ("Growwmance", "we", "us", "our") provides performance marketing, content and creative, business strategy, video production, website development, and search engine optimisation services. This Privacy Policy explains what information we collect through our website (growwmance.com, the "Site") and while providing our services, how we use it, and the choices you have.

By using the Site or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

  • Information you provide directly: name, business name, email address, phone number/WhatsApp number, and any details you share when you message us, fill out a form, or send us your marketing brief, ad accounts, or brand assets.
  • Client account and campaign data: when you engage us for ad management or SEO, we may access advertising accounts (Meta, Google, etc.), analytics, website credentials, and performance data you grant us access to.
  • Automatically collected information: IP address, browser type, device information, pages visited, referring URL, and general usage data collected through cookies and similar technologies.
  • Communications: records of calls, WhatsApp messages, and emails exchanged with our team.

3. How We Use Information

We use the information we collect to:

  • Respond to enquiries and provide quotes or proposals;
  • Deliver, manage, and optimise the marketing services you've engaged us for;
  • Communicate with you about your account, campaigns, and results;
  • Improve our Site, services, and internal processes;
  • Send updates, offers, or marketing communications, where you have consented to receive them;
  • Comply with legal, accounting, and regulatory requirements.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers and sub-contractors who help us deliver services (e.g. designers, editors, developers, ad platforms), bound by confidentiality obligations;
  • Advertising and analytics platforms (such as Meta and Google) to the extent necessary to run and measure campaigns on your behalf;
  • Legal or regulatory authorities where required by law, court order, or to protect our legal rights;
  • A successor entity in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments.

5. Cookies & Tracking

Our Site may use cookies and similar tracking technologies (such as pixels and tags) to remember preferences, understand how visitors use the Site, and measure the performance of our own marketing. You can control or disable cookies through your browser settings; disabling cookies may affect how parts of the Site function.

6. Third-Party Advertising Tools

Where we manage advertising on your behalf, tools such as the Meta Pixel, Google Ads tags, or similar tracking technologies may be installed on your properties to measure campaign performance. Data collected through these tools is subject to the respective third party's own privacy policy in addition to this one.

7. Data Retention

We retain personal and campaign information for as long as necessary to provide our services, maintain business records, meet legal or tax obligations, and resolve disputes. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymise it.

8. Data Security

We use reasonable administrative, technical, and organisational measures to protect the information we hold, including access controls on advertising and analytics accounts. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails. To exercise any of these rights, contact us using the details below.

10. Children's Privacy

Our Site and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at contactus@growwmance.com.